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Privacy Policy

Last Updated: 01/02/2026

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At LuvvLife, accessible from https://luvvlife.co.uk one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by LuvvLife and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@luvvlife.com.

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1. Who We Are

LuvvLife is a beauty and wellness platform based in London, UK. We are the "Data Controller" of the personal information you provide to us.

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2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Sign up for LuvvLetters: We collect your email address.

  • Contact us via forms: We collect your name, email address, and any details you include in your message.

  • Make a purchase in The Atelier: We collect billing and shipping information (note: payment details are processed by our third-party secure payment providers).

  • Use our website: Like most websites, we automatically collect certain technical data via Wix cookies (IP address, browser type, and how you interact with our pages).

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3. How We Use Your Information

We use your data to:

  • Provide, operate, and maintain our website.

  • Improve and personalise your experience on LuvvLife.

  • Send you our "LuvvLetters" (with your consent).

  • Process your orders and manage your account.

  • Respond to your enquiries and provide customer support.

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4. Legal Basis for Processing (UK GDPR)

We only process your data when we have a legal reason to do so:

  • Consent: For our newsletter.

  • Contract: To fulfil your orders.

  • Legitimate Interests: To improve our services and protect our website.

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5. Sharing Your Data

We do not sell your data. We only share it with trusted service providers who help us run LuvvLife, such as:

  • Wix: Our website hosting and CRM platform.

  • Payment Processors: (e.g., Stripe or PayPal) to handle secure transactions.

  • Email Marketing Tools: To send you our rituals and tips.

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6. Data Retention

We keep your personal information only for as long as is necessary for the purposes set out in this policy (e.g., for as long as you remain a subscriber or to comply with tax laws for shop orders).

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7. Your Rights

As a UK resident, you have the following rights under the UK GDPR:

  • The right to access the data we hold about you.

  • The right to correct any inaccurate information.

  • The right to request the deletion of your data.

  • The right to withdraw your consent (e.g., unsubscribing from emails) at any time.

To exercise these rights, please email us at hello@luvvlife.com.

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8. Cookies

LuvvLife uses "cookies" to enhance your experience. You can choose to disable cookies through your individual browser options.

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9. Contact Us

If you have any concerns about your privacy, please contact us:
Email: hello@luvvlife.com
Location: London, United Kingdom

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